General Data Protection Regulation

General Data Protection Regulation

Privacy policy Introduction

This notice applies across all websites that we own and operate and all services we provide. For the purpose of this notice, we’ll just call them our ‘services’. When we say ‘personal data’ we mean identifiable information about you, like your name, email, address, telephone number, bank account details, payment information, and queries and so on. We may need to update this notice from time to time. Where a change is significant, we’ll make sure we let you know – usually by sending you an email.

Who are ‘we’?

When we refer to ‘we’ (or ‘our’ or ‘us’), that means Performance Property Group (company number 11306524) and all its wholly owned subsidiaries. Our headquarters are in the United Kingdom in the European Union.

We source turn key property investments for footballers.

Our principles of data protection

Our approach to data protection is built around four key principles. They’re at the heart of everything we do relating to personal data.

Transparency: We take a human approach to how we process personal data by being open, honest and transparent.

Enablement: We enable connections and efficient use of personal data to empower productivity and growth.

Security: We champion industry leading approaches to securing the personal data entrusted to us.

Stewardship: We accept the responsibility that comes with processing personal data.

How we collect your data

When you use our services, we collect personal data. The ways we collect it can be broadly categorised into the following:

Information you provide to us directly: When you use our services we will ask you to provide personal data to us. For example, we ask for identification when you sign up for our membership.

Where we collect personal data, we’ll only process it:

  • to perform a contract with you, or

  • where we have legitimate interests to process the personal data and they’re not overridden by your rights, or

  • in accordance with a legal obligation, or

  • where we have your consent.

If we don’t collect your personal data, we will be unable to provide you with all our services.

How we use your data

First and foremost, we use your personal data to provide you with any services you’ve requested, and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:

To communicate with you. This may include:

  • providing you with information you’ve requested from us (like property deals) or information we are required to send to you

  • operational communications, like changes to our websites and services, security updates, or assistance with property deals and services

  • marketing communications (about Performance Property Group or another product or service we think you might be interested in) in accordance with your marketing preferences

  • asking you for feedback or to take part in any research we are conducting (which we may engage a third party to assist with).

To support you: This may include assisting you the services we provide, whether by email or otherwise.

To protect: So that we can detect and prevent any fraudulent or malicious activity, and make sure that everyone is using our services fairly and in accordance with our terms of use.

To market to you: By sending you marketing communications.

How we can share your data

There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:

  • third party service providers and partners who assist and enable us to use the personal data to, for example, support delivery of or provide services, or to market or promote our goods and services to you

  • regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure

  • other people where we have your consent.

Security

Security is a priority for us when it comes to your personal data. We’re committed to protecting your personal data and have appropriate technical and organisational measures in place to make sure that happens.

Retention

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).

We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymised.

Your rights

It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication, or send your request to privacy@performancepg.co.uk.

You also have rights to:

  • know what personal data we hold about you, and to make sure it’s correct and up to date

  • request a copy of your personal data, or ask us to restrict processing your personal data or delete it

  • object to our continued processing of your personal data

You can exercise these rights at any time by sending an email to privacy@performancepg.co.uk.

If you’re not happy with how we are processing your personal data, please let us know by sending an email to privacy@performancepg.co.uk. We will review and investigate your complaint, and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority. They will be able to advise you how to submit a complaint.

How to contact us

We’re always keen to hear from you. If you’re curious about what personal data we hold about you or you have a question or feedback for us on this notice, our websites or services, please get in touch.

We prefer to communicate with you by email – this ensures that you’re put in contact with the right person, in the right location, and in accordance with any regulatory time frames.

Our email is privacy@performancepg.co.uk.